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Solving gym management software’s top 5 payment headaches

May 26, 2025

With more gyms and studios embracing technology to stay competitive, software platforms have become essential to managing memberships, bookings, and operations. But there’s one area that continues to create friction for platforms and their customers alike: payments.

Whether it’s outdated systems, long payout cycles, or lack of wallet support, payment challenges can undermine the very efficiency and growth these platforms are built to deliver.

At Unipaas, we work with software companies across the wellness and fitness space to embed fully managed payments directly into their platforms—turning payments from a pain point into a growth engine.

Here are the top 5 payment headaches gym management platforms face—and how Unipaas helps solve them.

1. Limited payment options = abandoned checkouts

The problem:
Gym-goers expect flexibility. They want to pay for classes or memberships the same way they pay for groceries—via Apple Pay, Google Pay, or Amex. Many platforms still don’t support these options, resulting in drop-offs and frustration.

How Unipaas helps:
We embed all major payment methods, including mobile wallets, into your checkout flow—so users can pay how they want, on any device. In some cases, wallet adoption has reached 60% of all payments.

2. Redirected user journeys = confusion and churn

The problem:
When users are redirected to third-party portals for onboarding, reporting, or support, it breaks the experience and weakens your brand.

How Unipaas helps:
Our solution keeps everything inside your platform—onboarding, transaction data, reporting, reconciliation, and even support—so your users stay engaged and your UX stays clean.

Read why fully embedded payments are key to your platform’s success

3. Delayed payouts = cash flow pressure

The problem:
Payout delays of 7 to 14 business days create stress for gym owners who rely on steady cash flow to run their businesses.

How Unipaas helps:
With Unipaas, payouts are delivered in as little as 3 business days, giving your customers faster access to their revenue and a better financial experience.

4. Thin margins = missed revenue potential

The problem:
Legacy payment providers often offer reseller models with little room to grow. Platforms earn pennies while managing all the user experience and risk.

How Unipaas helps:
Our buy rate / sell rate model lets you define your own margin. In real-world deployments, platforms have increased ARPU by 5–10% by owning their payment monetisation strategy.

5. Support overload = team burnout

The problem:
When payments go wrong, support tickets spike—and your team becomes the middleman between users and an external provider.

How Unipaas helps:
We provide fully managed support, not only for you but also for your users. From onboarding to chargebacks to reconciliation, we handle the complexity so your support team can stay focused on your product.

Discover why operational support is a decisive factor in your payments 

Embedded payments that power growth

By embedding payments natively and managing the operations behind the scenes, Unipaas helps gym management software platforms:

  • Increase revenue per user
  • Reduce support burden
  • Improve user experience
  • Launch new payment experiences, like in-app POS and financing


Whether you're running an all-in-one CRM for gyms or a booking platform for wellness studios, payments shouldn’t slow you down—they should drive your growth.

Want to turn payments into your next revenue stream? Let’s talk.

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